We have a brand new look! Take a tour with us and explore the latest updates on Adobe Support Community.
Help! I was working on a premiere pro project and when it came to exporting it via media encoder it kept failing 7 seconds into the film, and when I check the log it says:
Encode failed because the source duration is nil.
Now, when I open the same project that I was trying to export in premiere pro, I keep getting the message:
In media encoder, the export kept crashing 7 seconds into the film, which led me to believe that it might have been to do with a template or png that I was using there, but when I delete that in recorvery projects I still cannot export/premiere often crashes.
The couple of threads I have found on similar topics have not worked yet.
Copy link to clipboard
What is the media file type you're working with?
Hi Matt, I was exporting in mp4 - H.264, match source - medium bitrate
Sorry, I meant the media type of your source media.
Hi Matt - Im really sorry I'm not quite sure what you mean - do you mean the different types of things I have loaded in the project?
If so ive got quite a few things -
.mp3 & .wav
.png & .jpg
.aep and some motion graphics template media folders, both from a animator. I have used these files in a project before with no problem though I think.
Ive uploaded some screenshots of the notifications I get. I added a graphics template from online of rolling credits, which seems to cause slow my computer down. Could it be that?
I'm having the same issue in an edit that contains a number of different kinds of media, including some high-resolution stills etc. This project has been working well until this morning, when I started getting the same error as the OP:
Premiere Pro has encoutnered an error.
Since the error started occurring, working in this project is impossible, it crashes within 2 minutes of opening the project.
I'm in the middle of a big production here and time is of the essence, would really appreciate some help on this issue as soon as possible.
To get started while waiting for more (or better!) input, try this: