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Help - cannot export and premiere keeps crashing with AEVideoFilter.cpp-1549

New Here ,
Sep 06, 2021 Sep 06, 2021

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Help! I was working on a premiere pro project and when it came to exporting it via media encoder it kept failing 7 seconds into the film, and when I check the log it says:
Encode failed because the source duration is nil.

 

Now, when I open the same project that I was trying to export in premiere pro, I keep getting the message:

That says:

[/Users/dvaeng/releases/dva/shared/adobe/MediaCore/MediaLayer/VideoFilterHost/Src/AEVideoFilter.cpp-1549]

 

In media encoder, the export kept crashing 7 seconds into the film, which led me to believe that it might have been to do with a template or png that I was using there, but when I delete that in recorvery projects I still cannot export/premiere often crashes. 

 

The couple of threads I have found on similar topics have not worked yet.

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Engaged ,
Sep 06, 2021 Sep 06, 2021

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What is the media file type you're working with?

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New Here ,
Sep 06, 2021 Sep 06, 2021

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Hi Matt, I was exporting in mp4 - H.264, match source - medium bitrate 

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Engaged ,
Sep 07, 2021 Sep 07, 2021

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Sorry, I meant the media type of your source media.

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New Here ,
Sep 20, 2021 Sep 20, 2021

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Hi Matt - Im really sorry I'm not quite sure what you mean - do you mean the different types of things I have loaded in the project?

 

If so ive got quite a few things - 

.MOV

.mp3 & .wav

.png & .jpg

.aep and some motion graphics template media folders, both from a animator. I have used these files in a project before with no problem though I think. 

 

Ive uploaded some screenshots of the notifications I get. I added a graphics template from online of rolling credits, which seems to cause slow my computer down. Could it be that?

 

 Screenshot 2021-09-20 at 22.58.07.pngScreenshot 2021-09-20 at 22.58.22.png

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New Here ,
Oct 15, 2021 Oct 15, 2021

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I'm having the same issue in an edit that contains a number of different kinds of media, including some high-resolution stills etc. This project has been working well until this morning, when I started getting the same error as the OP:

 

Premiere Pro has encoutnered an error.

[/Users/dvaeng/releases/dva/shared/adobe/MediaCore/MediaLayer/VideoFilterHost/Src/AEVideoFilter.cpp-1549]

 

Since the error started occurring, working in this project is impossible, it crashes within 2 minutes of opening the project.

 

I'm in the middle of a big production here and time is of the essence, would really appreciate some help on this issue as soon as possible.

 

Thanks!

 

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Adobe Community Professional ,
Oct 15, 2021 Oct 15, 2021

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To get started while waiting for more (or better!) input, try this:

  • Launch Pr from a shortcut (Desktop, Dock, Launchpad) while holding down the Shift+Option keys. 
  • Keep them pressed until the main program window appears. (NB: Shift resets your plugin cache and Option resets your preferences.)
  • Before opening any project, go to Preferences>Media Cache and delete *all* your cache files.
  • Open your project from the main Pr window and see if life has gotten any better. 🙂

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