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Help Needed: Importer 39 and 81 Errors, Frame Substitution Error in Premiere Pro

New Here ,
Jun 12, 2024 Jun 12, 2024

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Hello Adobe Community, I hope everyone is doing well.

 

I’m reaching out for assistance with some issues I've been encountering in Adobe Premiere Pro. I'm facing the following errors:

  1. Importer 39 Error
  2. Importer 81 Error
  3. Frame Substitution Error

 

1e333059fdcdb2629a7d32ec11353df71a555ec0.jpg0fb05ac3b3a3c6549707a75f4e5ca8ee9c2d4c7a.jpge40fc85518adb440ba16047bf5394ed46fb925e9.jpg

These errors are making the software unusable and are preventing me from progressing with my projects. The errors keep popping up and disrupting my workflow significantly.

 

I've tried some troubleshooting steps, but nothing seems to work. Has anyone else experienced these issues, and if so, what solutions or workarounds did you find helpful?

 

Any guidance or advice would be greatly appreciated. Thanks in advance for your help!

TOPICS
Crash , Editing , Error or problem , Hardware or GPU , How to , Import , Performance

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correct answers 1 Pinned Reply

Adobe Employee , Jun 12, 2024 Jun 12, 2024

Hey @framedbyaman,

Thanks for writing your message. The community needs more info. See: How do I write a bug report? 

 

For Importer 39, make sure you have enough storage space. I hope we can help you with a bit more info!

 

Thanks,
Kevin

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Adobe Employee ,
Jun 12, 2024 Jun 12, 2024

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Hey @framedbyaman,

Thanks for writing your message. The community needs more info. See: How do I write a bug report? 

 

For Importer 39, make sure you have enough storage space. I hope we can help you with a bit more info!

 

Thanks,
Kevin

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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