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Hi all,
as a tech integrator I'm solving an issue for one of my clients. He's running Win 10, 8core 1.8GHz Xenon CPU and a Quadro P4000. He would like to use a multicam workflow for editting 4 channels of 4K footage. Unfortunatelly CPU is not capable of decoding such an amount. The GPU is, though. When I run four instaances of VLC player with the same footage, VLC offloads the decoding to h.246 decoders on the GPU card. Problem is, Premiere seems not being able to do the same thing. I can see some CUDA utulization happening, so Premiere does communicate with the driver, but decoder cores are not being used. Most of the decoding heavy lifting is still done by the CPU. Is that a normal behaviour, or am I making some mistake somewhere?
(HW acceleration is allowed in the preferences, Mercury engine is set to CUDA.)
I tried to contact a support about this, but eventhough I was asking on behalf of a company that has a teams account with bunch of licences, I was redirected to this forum as a "best way to contact developers". ...so eventhough that company pays god knows how much on Adobe subscription, I'm doing as I'm told.
Please help.
mK,
Currently, there is no GPU hardware decoding other than Quick Sync available for H.264, HEVC, or any other footage. Please make a feature request on User Voice. https://adobe-video.uservoice.com/forums/911233-premiere-pro
Thanks,
Kevin
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I got it! 🙂
I went to Intels site and compared them processors and you are 100% correct. I was not aware of that as you could see.
I fully agree with you regarding the rest in your post.
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mK,
Currently, there is no GPU hardware decoding other than Quick Sync available for H.264, HEVC, or any other footage. Please make a feature request on User Voice. https://adobe-video.uservoice.com/forums/911233-premiere-pro
Thanks,
Kevin
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Thanks for chiming in Kevin, it´s really appreciated! 🙂
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Hi Kevin, thank you so much for the answer. Can you please pass information like that into some kind of knowledge base your support guys have access to? I needed exactly this information five days ago, but the support guys were absolutely clueless.
I will send the request, but quite frankly the chances are slim. I'm well aware running Premiere on Xenon is kind of unusual case.
While I have you here, is there anything like QuickSync available and supported by Premiere on current AMD processors?