I can't drag media into the project and can´t move a media in the timeline.

[COMUNICACAO24718738vg1y]

I can't drag media into the project and can´t move a media in the timeline. If I do these things, an error window shows up and my Premiere just closes. I've already reinstalled and changed the vresion I was installing and the problem isn't solve.

[Kartika Rawat]

Hi there!

Sorry about the trouble. Could you provide the screen recording of the issue? Also, share the screenshot of the error message.

Let us know.

Thanks,

Kartika