I can't import media

New Here ,
Apr 04, 2022 Apr 04, 2022

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When I open the media browser there are no media files in any of my folders. Not in videos, not in my DCIM folder from my camera.

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Error or problem , Import

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correct answers 1 Correct answer

Adobe Community Professional , Apr 04, 2022 Apr 04, 2022

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Adobe Community Professional ,
Apr 04, 2022 Apr 04, 2022

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You have to copy/paste entire card to hdd first.

Then ingest from hdd.

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New Here ,
Apr 04, 2022 Apr 04, 2022

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um I dont know what any of that means. I have made 2 project before this and both time i opened media directly for premier. what is hdd? 

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New Here ,
Apr 04, 2022 Apr 04, 2022

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oh hard rive. yeah the files are on my hdd already. nothting shows up there either. 

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Adobe Community Professional ,
Apr 04, 2022 Apr 04, 2022

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quote

oh hard rive. yeah the files are on my hdd already. nothting shows up there either. 


By @Reed23890552ysse

 

Try direct import instead of the Media Browser.

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Adobe Community Professional ,
Apr 04, 2022 Apr 04, 2022

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New Here ,
Apr 05, 2022 Apr 05, 2022

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Thanks that was it

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Adobe Community Professional ,
Apr 05, 2022 Apr 05, 2022

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Thanks for posting back!

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