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2 hours ago I got a crash in a premiere pro project, since then I can't open any project or create a new project because the program it will freeze. If I open an existent project it will freeze at full blue bar loading and if I create New Project , When I click "Ok" it will freeze causing Premiere go into Not Responding.
Neither after effects work since then, I cant even open, it will freeze while loading the program.
I am using an M1 Max Macbook Pro.
I really need to solve my problem fast.
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I already reset preferences, I reinstall premiere pro&after effects and even reinstalled creative cloud suite. Neither worked
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Try these steps, please, in order. Even though you've reset preferences, please try it again as part of these steps:
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Hi Andrei Selaru!
Sorry about the issue. Could you check if permissions are provided to the Adobe folder? Here's how: https://helpx.adobe.com/in/x-productkb/multi/preferences-folder-read-only-error.html#:~:text=In%20Fi...
Let us know how it goes.
Thanks,
Kartika
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I have tried both of the suggested solution. It's not working either... is there any other solution?