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I can't seem to import videos

New Here ,
Oct 24, 2021 Oct 24, 2021

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I have been having trouble lately with importing videos into the sequences/projects. Only the audio gets imported and I can't seem to find a solution to import the videos.

Another problem I have is I can't seem to make Premier pro output the audio into my earphones, it just ignores it and uses my laptop's audio system. Any helps on that?
Thank you guys,

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Crash, Editing, Error or problem, Import

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Adobe Community Professional ,
Oct 24, 2021 Oct 24, 2021

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Importing into the project or sequence (big difference) ?

If latter is usually a source patching issue.

source patching blue.png

In the audio hardware (preferences) set input to NONE.

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New Here ,
Nov 04, 2021 Nov 04, 2021

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Importing to the sequence. How can I fix the source patching issue?

Thanks for the audio tip, will test it out.

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Adobe Community Professional ,
Nov 04, 2021 Nov 04, 2021

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Open clip in Source Monitor first, that will trigger the source patching.

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