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I cannot import presets

New Here ,
Oct 23, 2023 Oct 23, 2023

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My presets are on PRFPSET not XML, I have the most recent version of premiere pro, the trash preferences technique doesnt work. I've tried everything but when I click on import presets my presets I see them on file but when I click on it to import it it doesnt show up in premiere pro instead sometime I get some weird preset folder with weird names appearing but with nothing inside, I dont have this issue with my other computers despite the one that I am currently using being more recent and powerful.

Please help I pay way too much a year to have to deal with this man

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Adobe Employee ,
Dec 29, 2023 Dec 29, 2023

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Hi there!

Sorry about the issue. Which OS do you have? Does it happen with a specific preset? Can you share some presets to test? https://adobe.ly/3GZ9OFh

 

Let us know.

Thanks,

KR

 

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