Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

I cant seem to export my video. Stuck at 99% Adobe Premiere Pro 2025

New Here ,
Apr 23, 2025 Apr 23, 2025

I have had trouble finding a fix for my export. I have tried going to the project settings to change the Mercury Acceleration setting but the mercury playback engine option is grayed out. I have been looking everywhere for a fix. I am on Windows 11. Please help me

TOPICS
Export
489
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Pinned Reply

Adobe Employee , Apr 24, 2025 Apr 24, 2025

Hi curious_gift5EE2,

We're sorry to hear about this. Could you please confirm the exact version of Premiere Pro you are using & the Export Settings that you have used? Also, have you tried exporting in any other format to check if it's exporting properly?

 

Thanks,

Sumeet

Translate
Community Expert ,
Apr 24, 2025 Apr 24, 2025

Hi,

Have you tried sending your sequence to Media Encoder?

  

Adobe Community Expert
Adobe Certified Professional
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Apr 24, 2025 Apr 24, 2025

Does this happen on all sequences you're trying to export? Have you tried other sequences? What about other projects or making a new project?

 

Adobe Community Expert
Adobe Certified Professional
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Apr 24, 2025 Apr 24, 2025

Hi curious_gift5EE2,

We're sorry to hear about this. Could you please confirm the exact version of Premiere Pro you are using & the Export Settings that you have used? Also, have you tried exporting in any other format to check if it's exporting properly?

 

Thanks,

Sumeet

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
May 16, 2025 May 16, 2025

Hey,

Did you manage to get it working?

  

Adobe Community Expert
Adobe Certified Professional
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
May 22, 2025 May 22, 2025

It had went away but now it has started again. How can I check my version without exiting the export?

 

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
May 22, 2025 May 22, 2025

Oh I am using Adobe Premiere Pro 2024

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
May 22, 2025 May 22, 2025
LATEST

Version 24.6.5 Build 3

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines