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I constantly get error retrieving frame error.

New Here ,
Feb 11, 2024 Feb 11, 2024

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Çerçeve hatası alınırken sürekli hata alıyorum.
Görüntüler donuyor ve bozuluyor

 

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Adobe Employee ,
Feb 28, 2024 Feb 28, 2024

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Hi there!

Sorry about the error. Can you share the media details (codec/ format, frame rate, frame size)? Could you try some suggestions mentioned here?

 

Let us know how it goes.

Thanks, 

KR

 

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