I have Premire Pro 25.2.3 and the audio distort after edits

[Michael B. Scott]

I create a new project, and after a few edits, the audio starts playing chopily and distorted.

The project is composed of one mp4 audio track and 1 png image. While adding text to the frames and replaying to sync the text with the audio the audio starts play chopily and distorted. There is no constant to refer to on the cause as it is random regarding the number of edits I make.

The mp4 files I have this issue with have been 4 to 5 minutes long and the images are 11 to 12 mb png files created by Adobe Photoshop.

This happens on all the projects I have made and I have to restart Premiere to clear the error.

[IanB_360]

Hi @Michael B. Scott 

and welcome to the Premiere Pro Forum community.  Thank you for taking your time to file a bug report. The team just needs a little more information to begin troubleshooting. The link here  How do I write a bug report has steps to providing more information about your bug that can help us identify the issue. 
Were here to help.

Ian

[Michael B. Scott]

Issue: Audio loses sync. Symptoms: choppy and distorted while playing in editor.

Steps to reproduce:

1. Add one mp4 music file
2. Add one 11 to 12 megabyte image
3. Add music file to timeline
4. Add image file to timeline duplicated the image for duration of the mp4 file (did this by accident)
5. Add text to images
6. Play short sequences of the file from the program window to sync the text with the music.
7. After several edits the audio goes out of sync and becomes choppy/distorted.

Premiere Version 25.2.3 (Buid 4)

Operating System: Windows 11 Version 24H2 Build 26100.3775

GPU: GeForce RTX 3060 Ti

Driver Type:                                     DCH

Direct3d Lvl:                                   12_1

CUDA Cores:                                 4864

Graphics Boost:                           1665 MHz

Memory Data Rate:                    14.00 Gbps

Memory Interface:                      256-bit

Memory Bandwidth:                 448.06 GB/s

Total available graphics:        24432 MB

Dedicated video memory:     8192 MB GDDR6

System video memory:            0 MB

Shared system memory:        16240 MB

Video BIOS version:                   94.04.38.80.9F

IRQ:                                                      Not used

Device ID:                                        10DE 2486 39711028

Affects all projects with this configuration.

Began with first project I created with this Premiere version.

[Michael B. Scott]

PC is Dell Precision 3640 i9-10900 2.8ghz 10-cores 32GB Ram

[Peru Bob · Accepted solution]

Check the Audio Hardware Preferences. Default Audio Input should be set to No Input.

[Michael B. Scott]

I checked it an it was not. I have changed it to No Input. THANKS

[Peru Bob]

You’re welcome.

[Michael B. Scott]

Peru Bob's answer solved the problem