Im getting these error messages

[Ólafur5CFA]

Im getting these error messages and I dont know what they realy mean. Is the problem with my Pc or harddrive or in premiere?
in proxy mode everything is fine but when I try to export the video is just blank and I get this message over and over again.

 

[jamieclarke]

Hi @Ólafur5CFA - Can you provide some more information, please see How do I write a bug report?

We have made some big performance improvements in version 25 with MXF files.  Please update and let us know if that helps.

[Claire H.]

Updating status. 

[Ólafur5CFA]

Im on V25.0 but still this is a problem

[jamieclarke]

Hi @Ólafur5CFA - We still need more information, please see instructions How do I write a bug report?

Otherwise, it looks like there is a problem with two of your files.  If you copy those files to your internal hard drive and relink them do you still get the errors in version 25?

[Ólafur5CFA]

• Operating system - Windows 10 home
  

  • CPU-AMD Ryzen 5 5600x 6-core,3701Mhz

  • GPU-Nvidia Asus GeForce GTX 1070

  • GPU driver Geforce Experience version:566.03

  • RAM-32gb 3200MHz

  • Hard Drive-LaCie Rugged 4TB USB C 3.1

• Video format: Filmed on a Sony Fx9 in CineEi, 5k XAVC-L 3840x2160P
• Workflow details: I just inport the video files MXF. make proxys for all the files via Adobe Media encoder and then pick the shots i like and ad them to my Sequence. I edit in proxy mode and then there are no problems. When I start to export not in proxy mode this error code appears and when export is done there big black gaps in the video. 
  
• Expected result - just to know what I need to do and if there is any hardwear that is the problem.

[jamieclarke]

It looks like there is a problem with one of your files (606_0360.mxf).  If you copy this files to your internal hard drive and relink, do you still get the errors in version 25?

[Ólafur5CFA · Accepted solution]

yea so I moved all the files to a local drive and I have not gotten the error code. is it just this hardrive ?

beacuse I have another one with same stats that dose not have the same problems

[jamieclarke]

Hi @Ólafur5CFA - We are glad that you have found a solution.  I'm not sure what type of hard drive you are using, but it sounds like it might be failing.