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import and export error

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Nov 13, 2021 Nov 13, 2021

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Hi, every one, now I have a problem with adobe premiere cc 2020 and 2021 and need to help.
my premiere now usually has error when i click to import or export menu, when i click to it, the Premiere is not respond , so i need to go to task manager and close it by end task function. Then i restart premiere to re working.
so, can you give me some solution to fix my problem
Thank you very much
 
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