Import, edit, export tabs not responisve

[DLHMedia]

I have the upt to date version of PP and have loved using the import workflow.  But those three tabs have stopped repsonding.

Any fix?

[Ali Jaber]

We need more details (system specs, operating system, graphics driver number..), and it would be better to post a screenshot or screen recording of the issue

[DLHMedia]

Great.  Win 11, i7 12700H RTX 3060 32GB RAM, 4 drives (all nvme Samsung + WD) 

The issue has happened on older versions of PP as well.  I tried uninstalling and "remove" preferences, but my prefs were still there (cloud I guess).

Screen capture attached.

Thanks for the help, I'd love to get this feature back

[Dennis28720726as88]

Hello...I have the same problem where on my editing workspace the import & export tabs in the upper left corner are unresponsive. They used to work. Just updated to PP v23.2 but import and export tabs were not working before.

System specs....

Device name DESKTOP-HGGH6LL
Processor Intel(R) Core(TM) i7-6700HQ CPU @ 2.60GHz 2.60 GHz
Installed RAM 32.0 GB (31.8 GB usable)
Device ID 33C1460C-2AE8-4080-B24E-39083D739406
Product ID 00325-95928-44956-AAOEM
System type 64-bit operating system, x64-based processor
Pen and touch Touch support with 10 touch points

Nvidia GeForce GTX 960M video card

Edition Windows 10 Home
Version 22H2
Installed on ‎11/‎30/‎2020
OS build 19045.2604
Experience Windows Feature Experience Pack 120.2212.4190.0

TIA for you support.

[Peru Bob]

Try uninstalling and reinstalling.

You may need to use the Cleaner Tool:

https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html