Welcome Dialog

Welcome to the Community!

We have a brand new look! Take a tour with us and explore the latest updates on Adobe Support Community.


import issue mp4 1080p => 1440p

New Here ,
Aug 18, 2021 Aug 18, 2021

Copy link to clipboard

Copied

Hello,

 

I'm actually working on a video but i have a new issue after importing my new mp4 files. My capture is 1920x1080 but after import, the file becomes 2560x1440 and looks weird (screenshot attached).

 

I'm using the same software (windows + G) as usual and i don't have the same issue and my old files. Maybe some settings have changed with the last update but i'm not able to find it.

TOPICS
Error or problem, Import

Views

32

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Aug 18, 2021 Aug 18, 2021

Copy link to clipboard

Copied

LATEST

Use MediaInfo to determine the resolution.

As for the green stroke: update graphic cardriver.

 

https://community.adobe.com/t5/premiere-pro/faq-what-information-should-i-provide-when-asking-a-ques...

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines