ingesta desactivada

[sandra_3420]

Hola comunidad,

Alguien sabe como volver a activar la opcion ingestar?

Se ha desactivado y ya he bajado diferentes versiones, actualizado, etc pero sigue saliendo la opción ingestar desactivada. Ayuda por favor!!!

[Ishan Y]

Hey sandra_3420,

Sorry for the issue. Could you open a new project and check if you can see the Ingest options there? Please also check if you have the same version of Media Encoder installed. 

Thanks,

Ishan

Please tag me (@) in your replies so that it notifies me and helps me respond promptly.

[PaulMurphy]

Productions do not support Ingest settings.

If you need to use Ingest settings, you can create a separate project outside of the Production. After processing your media, you’ll need to manually import the project or files into the Production.