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instagram iPhone HDR video not showing in HDR

Explorer ,
Jan 05, 2024 Jan 05, 2024

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Hi,

I have an iPhone 13 Pro And M2 Mac Book and I'm trying to upload HDR reels onto Instagram and after waiting and waiting day after day my reels will not show up in the HDR format. I have multiple Instagram accounts and the account that post the HDR reels on shows on my phone as HDR but when I switch over to my private account it is in SDR assuming that is what the public will see it in. I have used H.265 rec 2100HLG main 10 level 5.1 dynamic metadata and I've also tried using Apple pro res 4444XQ and still no luck.

please help.

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Community Expert ,
Jan 05, 2024 Jan 05, 2024

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what app?

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Explorer ,
Jan 05, 2024 Jan 05, 2024

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Adobe Premiere Pro 2024

iOS Instagram app

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Community Expert ,
Jan 05, 2024 Jan 05, 2024

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in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



<"moved from using the community">

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Explorer ,
Jan 05, 2024 Jan 05, 2024

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Thanks for that this is the first time using this.

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Community Expert ,
Jan 05, 2024 Jan 05, 2024

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no problem.

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LEGEND ,
Jan 05, 2024 Jan 05, 2024

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Your sequences are in HLG color space, right?

 

And you are starting with export presets with HLG in the preset name, yes?

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Explorer ,
Jan 05, 2024 Jan 05, 2024

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Yes all I have done all of that and this is still happening 

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Explorer ,
Jan 07, 2024 Jan 07, 2024

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Meir34625582r6ak_0-1704669038099.png

 

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LEGEND ,
Jan 05, 2024 Jan 05, 2024

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Have you checked the file metadata in MediaInfo? If not, download/install that free utility app. Drag/drop a file onto it's desktop icon. When it opens, go into the "Tree view" ... make a screengrab of the information, and drag/drop that onto your text reply box here.

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Explorer ,
Jan 07, 2024 Jan 07, 2024

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This one is good?

Meir34625582r6ak_0-1704669247068.png

 

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Explorer ,
Jan 07, 2024 Jan 07, 2024

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What do i do know?

Meir34625582r6ak_1-1704669853089.png

 

 

 

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Explorer ,
Jan 07, 2024 Jan 07, 2024

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1080 × 1920

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LEGEND ,
Jan 07, 2024 Jan 07, 2024

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Is that the media you're working with? As the pixel count ... what, 500 by something ... is really more a thumbnail than a video file!

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Explorer ,
Jan 07, 2024 Jan 07, 2024

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That's not the file that adobe folder that's the app

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Explorer ,
Jan 07, 2024 Jan 07, 2024

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Plus it's for instagram so it is short form video.

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Explorer ,
Jan 07, 2024 Jan 07, 2024

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7MB before exporting thats straight from my iphone via airdrop.

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Explorer ,
Jan 07, 2024 Jan 07, 2024

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Meir34625582r6ak_0-1704693725876.png

There

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LEGEND ,
Jan 08, 2024 Jan 08, 2024

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Why are you using 4444HQ? Do you have an alpha channel there? That's what that fourth channel is for.

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Explorer ,
Jan 08, 2024 Jan 08, 2024

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No I'm not sure what the alpha channel even is but I was just using the one with the HLG sign on it.

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Explorer ,
Jan 08, 2024 Jan 08, 2024

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LATEST

Meir34625582r6ak_0-1704758582107.png

There 4444

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