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Installation

New Here ,
Nov 29, 2022 Nov 29, 2022

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Whenever I am trying to install it tells me creative cloud will open in 5 seconds, as shown on the screen. When the time is over, everything disappears from my computer and I can not access it. Whatever app I am trying to install the same happens. I tried to download creative cloud, but it works the same way. How can I install apps? 

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Community Expert ,
Nov 29, 2022 Nov 29, 2022

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Uninstall - Reinstall Creative Cloud

Try also to sign out and back in to your account

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Community Expert ,
Nov 29, 2022 Nov 29, 2022

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Try resetting the CC App.
To reset the Creative Cloud desktop app, make sure it's in the foreground, then press:
Win: Ctrl + Alt + R
Mac: Cmd + Opt + R

If that doesn't work, try uninstalling and reinstalling the CC App:
https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html
https://helpx.adobe.com/download-install/kb/creative-cloud-desktop-app-download.html

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