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Interface Freezes when moving clips

New Here ,
Jun 24, 2021 Jun 24, 2021

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Hello,

since the last update me and the other editor in my office are experiencing severe interface lag, especially with the timeline panel detached from the other panels.

When we are working in the project panel everything is frozen, and we have to manually "refresh" the interface. A workaround is to switch to a empy timeline, but it's a waste of time and it's only a temporary solution.

 

Also, when dragging clips in the timeline or trimming there's no visual update of what we are doing. The clips aren't moving, just the mouse button.

 

It's pretty boring and we are really hoping for a solution.

 

Thanks!

Title edit by mod

 

TOPICS
Freeze or hang, User interface or workspaces

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correct answers 1 Correct answer

Adobe Employee , Jun 24, 2021 Jun 24, 2021
Hi Stefano! Sorry for the issue. We're witnessing a similar issue with nested audio. Do you have nested clips in the timeline? If so, try to delete or disable Show Audio Waveform. Let us know how it goes. Thanks, Kartika

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Adobe Employee ,
Jun 24, 2021 Jun 24, 2021

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Hi Stefano!

Sorry for the issue. We're witnessing a similar issue with nested audio. Do you have nested clips in the timeline? If so, try to delete or disable Show Audio Waveform.

 

Let us know how it goes.

Thanks,

Kartika

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New Here ,
Jun 24, 2021 Jun 24, 2021

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it's working!

 

thank you very much!

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