iPhone not recognising file type after PP update

[deniss40600672]

Have never posted to the forum before so bare with me. I update Premiere yesterday. This morning trying to export a short video, as I have a million times, and when airdropping tp iphone, or trying to download from dropbox, getting "unable to save this file type". 

Solution was to export in H265, whilst this gets the files across and to client, this doesnt seem right.

I normally export using match source adaptive. 

I have tried using encoder, no luck. Tried all obvious things. 

The only thing that has changed from yesterday is the new version of PP. 

Mac studio, Sonoma 14. 

Thank you. 

[Abraham Offline]

I usually get "Unable to save file type" errors if the export settings are not compatible for iOS Photo app.

Might be helpful to see what your export settings are if you can screen shot and upload here.

[deniss40600672]

Hi there, thanks for that. I think I know what it is looking at your screenshot. Hardware vs software encoding. If this is the case, why the hell has this changed at the update. I have always used "match source (various) bitrate" and never had an issue. Opens google to figure this thing out. Again, thank you for your time. 

[Abraham Offline · Accepted solution]

I think you gotta change your "Field Order" to "Progressive". It will let you use Hardware Encoding and your iPhone will be able to save it into Photos.

I would change my sequence settings to Progressive as well! Unless you got a special reason to use interlace.

This should sort you out 🙂

[deniss40600672]

Legend. Isn't it frustrating that you update your software and the usual becomes a lesson in being smart. This the first time ive had to even look at this stuff. 

Again, thank you so much. 

Peace, 

[deniss40600672]

and I aint that smart.