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Issue with free assets

Community Beginner ,
Jan 16, 2023 Jan 16, 2023

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When I try to License&Download a template from the Essential Graphics > Adobe Stock > Free section, it says "An error occured during download from Adobe Stock server. Please try again." I tried another asset without downloading and then it says "This asset cannot be licensed." I closed&open Premiere Pro again, and downloaded templates seems as didn't downloaded.

How can i solve this?

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Editing , Error or problem , User interface or workspaces

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Community Expert ,
Jan 16, 2023 Jan 16, 2023

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