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Issue with Fuji XT4 media.

New Here ,
Oct 28, 2021 Oct 28, 2021

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Fuji tx4

4k 

24 Fps

MOV/H 265(Hevc) LPCM

 

Capture4.PNG

Capture cnb 1.PNG

Capture cnb 3.PNG

CaptureCNB 1.PNG

 

Mod notes: Created a new discussion to diagnose/troubleshoot this issue properly

  

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Adobe Employee ,
Oct 28, 2021 Oct 28, 2021

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Hi CNB Marketing,

 

Sorry to hear about this. Please let us know if the media files are captured internally on Fuji XT4, or are they captured on any external recorder (like Atomos Ninja)? Also, let us know your system specs (OS, CPU, GPU & RAM).

 

Thanks,

Sumeet

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New Here ,
Nov 05, 2021 Nov 05, 2021

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LATEST

I uninstalled and reinstalled my video and sound driver that fixed the crumpet-looking playback. Now it has a bad leg on every playback mode, I did the three steps where suggested clear my cash ETC.

 

Device name LAPTOPMRKT-110
Full device name LAPTOPMRKT-110.countynationalbank.local
Processor Intel(R) Core(TM) i7-9750H CPU @ 2.60GHz 2.59 GHz
Installed RAM 32.0 GB (31.7 GB usable)
System type 64-bit operating system, x64-based processor
Pen and touch No pen or touch input is available for this display

Edition Windows 10 Pro
Version 21H1
Installed on ‎10/‎27/‎2020
OS build 19043.1288
Experience Windows Feature Experience Pack 120.2212.3920.0

NVidia FeForce GTX 1650

DR V472.12

Memory Bandwith 128.03GB/s

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