Issue with .mov file - glitches and restarts

[cjsander322]

Ryzen 2600x

16 GB 3000mhz Ram

GTX 1080

Windows 10

Latest Version of Premiere Pro CC

Clips are 1080x1920 (vertical orientation) clips taken on an iPhone. Clips were uploaded to Vimeo, I then downloaded the clips in their original .mov format. The frame rate is 30.01. When played on "windows media player" or "movies & tv" there is no issue. One imported into Premiere Pro there's glitching, the clip will start over towards the end, jumps in frames. I've tried messing with sequence settings, changing file locations, I really can't figure this one out.

[R Neil Haugen · Accepted solution]

That's VFR, variable frame rate. Pr is somewhat capable of handling that media but especially some iPhone clips can be problematic.

First thing to try is select the media in a bin and right-click/modify/interpret assume 30fps.

Then use that on a new sequence.

If that doesn't work transcode in Handbrake to CFR.

Neil

[cjsander322]

modify/interpret to assume 30fps didn't seem to work. Trying your handbrake solution.

[cjsander322]

Neil handbrake to constant frame rate did it! Thank you for the help!

[R Neil Haugen]

Most welcome. Just like to see people back at work ...

Neil

[gregm52265390]

Handbrake to constant frame rate worked for me as well! Thank you, Neil!

[JacobFM]

I'm very new to premiere and don't know what it means to transcode in HandBrake to CFR. Can you help me out?

[R Neil Haugen]

Handbrake is a free open source program. Download and install.

Open a file or files in Handbrake, and in the Video tab check the CFR circle AND set a specific number for framerate. Set the compression/quality settings to "near placebo" to avoid further compression of your file

Export.

Neil

[Elzbieta227826160lxj]

Hi, Neil, 

I've encoded the problematic video with Handbrake, now I'm wondering if I can import the video back to premiere pro and somehow connect it with my sequence so I don't need to re-edit the whole project again. Or there is no such way? 

[Elzbieta227826160lxj]

Sorry, silly question, figured it out! thanks for the help! It helped with the glitch, just did another silly mistake Handbrake added black frames. 

[Clean Nutrition]

Hi Neil, thanks for the answer.

Still I'm wondering why premiere (since we all pay dearly every month) is not able for these kind of things and that you come up with a third party "solution". As a video editing software company, you should be on top of these things! I've been updating since january, but still this problem exists.. Converting means wasting time, hope you will focus on improving the code.

[Manny1337]

Handbrake to CFR solved the issue for me thank you very much!

I started converting vids 1 by 1 until i saw this video explaining how to do it in batches: https://www.youtube.com/watch?v=udWG-WBLZb0

[VoiceGuy]

The Handbrake webpage won't load.     Adobe Media Encoder seems to be the fix

[arthurabatti]

Handbrake worked for me as well. Thank you so much!

[재민신43683889]

Worked perfectfully.
Thank you Very much

[galc9503477]

Worked for me as well. Thank you Neil!

[beatrizg40879755]

hi! how did you solve this problem? I have this problem and I can't solve it

[Daisuke5C06]

For anyone who is facing this problem in the future, please try to replace it with AE clip on Premiere.