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Issues importing .mp3 files into Premiere Pro CC2015.3

Explorer ,
Aug 11, 2016 Aug 11, 2016

I thought it was an issue with my audio recorder (H4n), but I just had the same issue with an mp3 file that was sent to me from a professional voiceover. Every time I import an mp3 into premiere pro, it skips around during playback. It will randomly jump forward throughout the whole thing.

I saw someone who had answered a similar question, saying it was an issue with iTunes, but I don't use iTunes at all on my computer. Any ideas? I don't want to have to convert every mp3 I need to use into .wav before using it.

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LEGEND ,
Aug 11, 2016 Aug 11, 2016

First, do a test - convert one of the problematic mp3 files to a 48khz 16 bit wav file, import the converted file and see if that solves the issue.

MikeB2342 wrote:

I don't want to have to convert every mp3 I need to use into .wav before using it.

That may be the best choice, and I would certainly do so if actually using an mp3 file in an edit.

But in the future, you should be able to avoid the transcoding: your professional voiceover person should be able deliver the file to you in the format you specify, and the specs for the H4n show it supports wav. recording.

MtD

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Explorer ,
Aug 11, 2016 Aug 11, 2016

I have converted the mp3 files to wav, and they have worked fine in Premiere. I know that there are workarounds to the issue, but I'd like to figure out what's causing the issue.

And, obviously, the mp3 files play perfectly on my computer through media players.

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LEGEND ,
Aug 11, 2016 Aug 11, 2016

Out of curiosity, if you select the mp3 files on the timeline so they are selected and then go to the menu  Sequence > Render Selection does that help?

The way I look at it is you are adding to the burden Premiere Pro has to bear by making it uncompress and convert your highly compressed mp3 source file on the fly for use in the edit over and above everything else it is trying to do while editing.

MtD

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Explorer ,
Aug 11, 2016 Aug 11, 2016

No, Meg, that doesn't work. Because when it imports in, it's already screwy. Check out these screenshots. This is the exact same audio file imported in as a wav and mp3. When it imports as mp3, it skips forward, but still puts the audio in sequence, leaving a ton of dead space at the end from the missing parts.wav.JPG

mp3.JPG

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LEGEND ,
Aug 11, 2016 Aug 11, 2016

Can you post one of the problematic mp3. files somewhere public for download (I understand if you don't want to do so). I'd like to try it on my computer.

MtD

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Explorer ,
Aug 11, 2016 Aug 11, 2016

Unfortunately, I can't. All of the mp3 files I've been working on are for my company, and contain sensitive material. Like I said though, the mp3 files play fine elsewhere. It's only when I import them into Premiere.

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Community Beginner ,
May 26, 2018 May 26, 2018

I have the same issue.  Did you find a good solution?

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Explorer ,
May 27, 2018 May 27, 2018

Not really. Ok, I was opening up meek browser and double clicking the file to import. It would mess up the import and then somehow mark that import in the cache. I found that if I right-clicked the file and chose import, then it would usually import fine. This didn’t work if I tried to import it the other way though.

the real solution to this problem that I did was I changed all my devices to record in wav instead of mp3. If you have files that are already mp3 that you need, open up Audition or Audacity and convert the mp3s to wav, then they will import fine.

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Community Beginner ,
Aug 11, 2016 Aug 11, 2016

I have had a number of issues with the 2015.3 update. I edit on a quad core i7 PC, 32 gb ram. Since the update Premiere had crashed numerous times with "low memory" issues. Gh4 material recorded at 1080p will not import into Premiere with audio attached.

I uninstalled the 2015.3 update and reinstalled the 2015.2 update and so far no issues.

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LEGEND ,
Aug 11, 2016 Aug 11, 2016

Have you filed bug reports on those? The people who need to know those details do NOT monitor these forums, which are seen by Adobe as primarily user-to-user. Hence, the need to use their bug/feature forms, which DO get tabulated and delivered to the management of the various product teams and more importantly, to the people above them who decide budgets for engineer time & tasks.

https://www.adobe.com/cfusion/mmform/index.cfm?name=wishform

Neil

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Community Beginner ,
Aug 11, 2016 Aug 11, 2016

Thank you for your response Neil. I was just now searching the forums as to where to post a bug. I will do so now thanks to your link.

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Explorer ,
Aug 11, 2016 Aug 11, 2016

Just did. Thanks.

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New Here ,
Mar 04, 2019 Mar 04, 2019

I have the same exact issue.  it doesnt work.  Yet all other software like Shotcut and etc is fine.  WHyyyyyyyy

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LEGEND ,
Mar 04, 2019 Mar 04, 2019
LATEST

Have you tried converting the files to wav?

Neil

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