Issues Uploading Videos from DJI Mavic 2 Pro

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Hello everyone, I am new to Premiere Pro and was wondering if anyone has ran into the same issue.  When I upload videos from my Mavic 2, the video appears in the top left corner with stratified color lines in the x-y directions. (see pictures below)  When I upload stills, I do not have the same problem.  Also, if I upload a video from another device, say my iphone, the video appears normally in Premiere Pro.  On top of all of this, if I open the Mavic 2 Pro videos with my normal media player, the videos appear normal.  I have reintalled Premiere Pro 3 times and am at a complete loss.  Any help would be greatly appreciated.  

[RobShultz]

Please make sure that your video drivers and operating system are up to date.

[defaultt2x5a34npdnc]

Hi Rob, 

Thankyou for your reply.  Everything is up to date.  Any other ideas?

[Kartika Rawat]

Hi there!

Can you try transcoding files and see if that helps? You can transcode them through third-party software like HandBrake.

Let us know how it goes.

Kartika