• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
5

Issues with Premiere Pro 2025

New Here ,
Oct 23, 2024 Oct 23, 2024

Copy link to clipboard

Copied

I am having major issues following the most recent update to Premiere Pro. When I've attempted to create a new sequence within a project, audio is very glitchy; A1 is only left, A2 is right and there is no way to adjust the Audio Channels. No audio tracks on A3 are audible whatsoever. And worst of all, I have had Premiere crash several times moments after opening it and trying to work on a project. My original sequences on projects work fine. It seems this is only impacting a second sequence within a project.

 

Right now I cannot open Premiere without it crashing, which is a major issue given the deadline I am working under.

Views

2.0K

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 2 Pinned Replies

Adobe Employee , Oct 24, 2024 Oct 24, 2024

Hi @kdjmedia1 

Welcome to the Premiere Pro forums! We are glad to see you here. We need a few more details to try to help with the issue. Please see, How do I write a bug report ?

Thanks for submitting your bug report. I hope we can help you soon. Sorry for the frustration!

Thanks,

Ian

Votes

Translate

Translate
Adobe Employee , Dec 20, 2024 Dec 20, 2024

Hello @kdjmedia1

Are you still experiencing this issue?  Are you working with Proxies or camera files?  Hopefully, everything is working for you.

Votes

Translate

Translate
LEGEND ,
Oct 23, 2024 Oct 23, 2024

Copy link to clipboard

Copied

First thing, is check your Preferences/Audio tab.

 

Do you have input state for audio media set to "from media", or to stereo, mono, adaptive?

 

That can get off from what you're used to in a new version.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Oct 24, 2024 Oct 24, 2024

Copy link to clipboard

Copied

Hi @kdjmedia1 

Welcome to the Premiere Pro forums! We are glad to see you here. We need a few more details to try to help with the issue. Please see, How do I write a bug report ?

Thanks for submitting your bug report. I hope we can help you soon. Sorry for the frustration!

Thanks,

Ian

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Oct 24, 2024 Oct 24, 2024

Copy link to clipboard

Copied

Within 60 seconds of opening this project, I get an error message and Premiere shuts down. Screenshot 2024-10-24 at 7.06.58 PM.png

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Oct 28, 2024 Oct 28, 2024

Copy link to clipboard

Copied

I have the same problem, when you put stereo audio on timeline the audio play Mono not stereo, When you put the same audio in the previous version it plays in stereoScreenshot 2024-10-28 at 12.14.28 PM.png

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Oct 28, 2024 Oct 28, 2024

Copy link to clipboard

Copied

Your track is most likely mono.

Please when posting a screenshot, post the entire panel. In this case the track header is an important part of the panel.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Nov 13, 2024 Nov 13, 2024

Copy link to clipboard

Copied

I had exactly the same problem but luckily seem to have found a solution.  Open up the audio workspace in Premiere 25, go to the audio track mixer and make sure that all the dials are set to zero. Hopefully that should sort your issue. It worked for me. 

Cheers,
Bryan Audio issues.jpg

 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Nov 13, 2024 Nov 13, 2024

Copy link to clipboard

Copied

11adobe issue.PNG

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Nov 13, 2024 Nov 13, 2024

Copy link to clipboard

Copied

That dialog nearly always points to something glitched in the sequence at that time stamp. Redo that segment of the sequence is typically what fixes this.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Dec 20, 2024 Dec 20, 2024

Copy link to clipboard

Copied

Hello @kdjmedia1

Are you still experiencing this issue?  Are you working with Proxies or camera files?  Hopefully, everything is working for you.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Dec 20, 2024 Dec 20, 2024

Copy link to clipboard

Copied

LATEST

I'm having RELENTLESS issues with Memory Errors in Premier, After Effects and occasionally Media Encoder. The apps are triggering the low memory error messages and then requiring a force quit. I lose work and time each time this happens. It's corrupted projects and everything.

 

why is this still happening?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines