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It won't let me export my video because it says it's locked

New Here ,
Sep 27, 2022 Sep 27, 2022

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Hello, 

I've been working on a video that is only 1 min long, exporting at 24fps and I keep getting this message that my thing is locked. It is not locked in the bottom right hand corner and the project file does not say locked either. I've tried restart/reinstalling and even creating a new sequence and it still won't work.I've attached images of the errors I am seeing. I have no idea what else I can do. Any thoughts?Screen Shot 2022-09-27 at 10.30.18 PM.png

 

Screen Shot 2022-09-27 at 10.24.55 PM.png

 

Screen Shot 2022-09-27 at 10.24.51 PM.png

 

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Error or problem , Export

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Adobe Employee ,
Sep 27, 2022 Sep 27, 2022

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Thanks for providing the screenshots. It helps. Could you check if permission provided to the folder? https://helpx.adobe.com/in/x-productkb/multi/preferences-folder-read-only-error.html

 

Let us know how it goes.

Kartika

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