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JPG issue in Source Monitor

Community Beginner ,
Nov 30, 2022 Nov 30, 2022

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I am having an issue in Premiere Pro when I call up JPG files into the source monitor. It has been happening for a while. I am all up to date on the software and this issue has persisted through the last 4 or five updates. When I call up a JPG into the source monitor, it makes it look like a digital negative. (see attached file, also I opened the wrench menu).  It is not a big deal, just annoying I cannot see the image as it is.

 

Any suggestions?

 

 

TOPICS
Editing , Error or problem , User interface or workspaces

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correct answers 1 Pinned Reply

Adobe Employee , Mar 20, 2024 Mar 20, 2024

Hello @andrewl52171375,

Thanks for your message. This bug was filed long ago and has no upvotes or significant posts. Are you still having this issue? The team will need more info from you to reproduce the bug. Can you provide the information required here? How do I write a bug report?

 

I'll move your post to the Discussions board while we await your information.

 

Thanks,


Kevin

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Adobe Employee ,
Nov 30, 2022 Nov 30, 2022

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That's pretty weird, Andrew. It looks like a color space issue, so I'd first want to know the source and workflow for these .jpg files. You can give the Premiere Pro product team full details by copying the template here (How do I write a bug report?) and either editing your original bug report or by adding a post with details.

 

Thanks,
Kevin

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Community Expert ,
Nov 30, 2022 Nov 30, 2022

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Looks to me like a gpu driver issue.

 

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Adobe Employee ,
Mar 20, 2024 Mar 20, 2024

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Hello @andrewl52171375,

Thanks for your message. This bug was filed long ago and has no upvotes or significant posts. Are you still having this issue? The team will need more info from you to reproduce the bug. Can you provide the information required here? How do I write a bug report?

 

I'll move your post to the Discussions board while we await your information.

 

Thanks,


Kevin

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