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Keeps saying unsupported compression type. The file is an MP4

New Here ,
Mar 27, 2022 Mar 27, 2022

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Griffin23778033jmt0_0-1648434441529.png

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C:\users\crazy\videos\2022-03-26 22-42-54.mp4

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Editing , Error or problem , Import

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correct answers 2 Correct answers

Community Expert , Mar 27, 2022 Mar 27, 2022

Whatever it was compressed by for codec is incompatible. Convert it with Handbrake to something normal like h.264 perhaps.

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Community Expert , Mar 28, 2022 Mar 28, 2022

Apparerently, this file may have gone corrupt, or something's amiss with the codecs on your system, or your GPU needs updating.

 

Either transcode the file, update your GPU or re-install your codecs.

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Community Expert ,
Mar 27, 2022 Mar 27, 2022

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Whatever it was compressed by for codec is incompatible. Convert it with Handbrake to something normal like h.264 perhaps.

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Community Expert ,
Mar 28, 2022 Mar 28, 2022

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Apparerently, this file may have gone corrupt, or something's amiss with the codecs on your system, or your GPU needs updating.

 

Either transcode the file, update your GPU or re-install your codecs.

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LEGEND ,
Mar 28, 2022 Mar 28, 2022

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Examine the file with MediaInfo.

It will reveal which codec is wrapped inside that MP4 file format.

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New Here ,
Jun 17, 2024 Jun 17, 2024

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What is the solution?  I am  having the same issue with video with a 0 byte using my Canon R5 (mp4) file type.  I am getting the "unsupported compression type" error when trying to import into Premire Pro. I have tried deleting my cache, moving the file to a new folder, changing the file extension, and nothing as worked.  

 

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Community Expert ,
Jun 17, 2024 Jun 17, 2024

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MP4 is a wrapper, what is inside YOUR wrapper - Exactly what is INSIDE the video you are editing?
Report back with the codec details of your file, use the program below
Free program to get file information for PC/Mac http://mediaarea.net/en/MediaInfo/Download
- a MediaInfo tutorial https://youtu.be/Ivy9ckSX1M0
- when you analyze your file in MediaInfo and post a screen shot in the forum, do so in TREE view
- post your information IN your message, not as an attachment that someone would have to download

MediaInfo is an invaluable tool for troubleshooting issues with video editing source files. For more information, visit our Community Forum at Muvipix.com

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