keyboard commands do not open

Community Beginner ,
May 22, 2022 May 22, 2022

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The keyboard commands do not open for me.

CTRL ALT K and no reaction.

Top left on ''Edit'' -> keyboard commands and no reaction.

Anybody have any idea?

Premiere Pro v22.4

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Error or problem , Freeze or hang

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Adobe Community Professional ,
May 22, 2022 May 22, 2022

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Community Beginner ,
May 22, 2022 May 22, 2022

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thanks for the answer , unfortunately did not work

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Adobe Community Professional ,
May 22, 2022 May 22, 2022

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did they work previously?  Have you done any updates?  Please tell us your system specs: OS version, Premiere version, amount of RAM, Hardware specs including graphics card...  and do you have any external devices connected besides keyboard and mouse and drives...

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Community Beginner ,
May 22, 2022 May 22, 2022

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yes i have done all updates.
Premiere version: Premiere Pro v22.4
amount of RAM : 32GB
Windows 10 , 64Bit
Intel Core i7-8700 CPU
graphics card Nvidia Geforce GTX 1070 Ti
External devices : microphone , headphones

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