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Keyboard shortcuts still not working!!!

Explorer ,
Dec 10, 2022 Dec 10, 2022

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Hello Adobe, this should be your top priority! 

I was hoping that after the 23.1 update the bug is fixed, but NO.

How is this not fixed, it was first posted oct 31 https://community.adobe.com/t5/premiere-pro-beta-bugs/keyboard-shortcuts-dont-work-on-premiere-23-an...

 

and over a month later still no fix.

People are losing money because of this.

Please fix it fast

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User interface or workspaces

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correct answers 1 Pinned Reply

Adobe Employee , Apr 05, 2024 Apr 05, 2024

Hello @Hardi5CAE,

Thanks for the message. It’s been a long time since you filed this bug, and I apologize for the lack of a response. Are you still having this issue? If so, the team will need more information from you to reproduce the bug. Can you provide the information required here? How do I write a bug report?

 

I'll move your post to the Discussions board while we await your information.

 

Thanks,


Kevin

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Guide ,
Dec 10, 2022 Dec 10, 2022

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Are there Adobe representatives here responsible for such an oversight? I can't believe this has been around for a long time. How to work on your product?

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Adobe Employee ,
Dec 10, 2022 Dec 10, 2022

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I am so sorry for this, Hardi and Baffy. @AnnikaKoenig may have some insight since she was on the other thread. I hope we can solve this for you ASAP.

 

Thanks,
Kevin

Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio

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Guide ,
Dec 10, 2022 Dec 10, 2022

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Thank you Kevin. We are waiting for news.

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Explorer ,
Dec 14, 2022 Dec 14, 2022

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@Kevin-Monahan @AnnikaKoenig Do you have any updates on the topic?

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Adobe Employee ,
Dec 14, 2022 Dec 14, 2022

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Sorry, I do not. I'm in support, and cannot take action - but I have alerted the devs. 

 

Kevin

Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio

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New Here ,
Dec 15, 2022 Dec 15, 2022

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ctrl c and then ctrl v does not work

neither does ctrl b or whatever else

 

help

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Explorer ,
Mar 17, 2023 Mar 17, 2023

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@AnnikaKoenig@Kevin-Monahan - It seems like adobe has no plan on fixing this issue, but just in case someone who has the same problem ends up here, I have figured out when the bug happens, and how to avoid it. 

So the problem only occures when opening a project file by clicking on the prproj file, so to avoid it you have to open premiere pro first, and open the project from there.

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Adobe Employee ,
Apr 05, 2024 Apr 05, 2024

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Hello @Hardi5CAE,

Thanks for the message. It’s been a long time since you filed this bug, and I apologize for the lack of a response. Are you still having this issue? If so, the team will need more information from you to reproduce the bug. Can you provide the information required here? How do I write a bug report?

 

I'll move your post to the Discussions board while we await your information.

 

Thanks,


Kevin

Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio

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Explorer ,
Apr 06, 2024 Apr 06, 2024

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Hi, 

this problem has been resolved. As I mentioned in my last comment, the problem only occured, when opening the project by clicking on the file without opening Premiere pro app first. I now have always opened my project from the app. Just to test if the problem still exists I opened a project before opening premiere and everything works as it should. So this is fixed, but if you want to fix a bug I would recomend looking into cineform codec support on apple silicone computers. In older versions of Premiere pro (23 and older) I was able to use cineform if I opened premiere in rosetta mode, but from version 24 this workaround no longer works. 

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