keyboard

[Etta Tee]

hi ! after the last update I made in premiere, some of my keyboard settings doesn't work anymore like extract or the W and Q button. If i check on keyboard preferences they are correctley assigned but when I work the doesnt respond how they suppose to do. Anyone can help me to fix this? Does anyone have the same problem?

[Kevin-Monahan]

Hi Etta,

Sorry. No, mine are working OK. When weird stuff like this happens, I like to reset preferences. Can you try that? Here's a link on how to: https://community.adobe.com/t5/premiere-pro-discussions/faq-how-to-reset-trash-preferences-in-premie...

Thanks,
Kevin

[Etta Tee]

I will and I'll let you know, thank you!

[Kevin-Monahan]

Thanks, Etta!