Launching problem with Premier pro 22.1.2 and above

New Here ,
Mar 21, 2022 Mar 21, 2022

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Hello everyone I have had a problem since last week launching my Premiere pro 22.1.2, it gets stuck in the loading page at the beginning.

Here is my PC configuration :

Intel(R) Core(TM) i7-10750H CPU @ 2.60GHz 2.59 GHz

16 GB RAM

Nvidia Geforce GTX 1650 with the Studio driver version 511.65 (the latest).

 

Regarding Premier Pro's needed configuration on the official page, I should have what it takes to run the app without any problem, but even the Adobe customer care don't know what to do with my situation.

 

Anywone have had the same problem? Could anybody help me on this?

Thank you guys!

TOPICS
Crash , Error or problem , Freeze or hang , Hardware or GPU

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Adobe Community Professional ,
Mar 21, 2022 Mar 21, 2022

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What are the hard drives (how many, what kind, what is on each, what capacity, and how full)?

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New Here ,
Mar 21, 2022 Mar 21, 2022

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I have the local hard drive in my computer NTFS, Capacity of 512Go, where all my apps are saved, with 45,3Go left.

And I have an external SSD, SanDisk 1Tb, where I save all my premiere pro projects with the files and backups, with 85Go left.

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Adobe Community Professional ,
Mar 21, 2022 Mar 21, 2022

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I have the local hard drive in my computer NTFS, Capacity of 512Go, where all my apps are saved, with 45,3Go left.


By @defaultw5b61co1ldpk

 

That is not much free space for temp and system files.

That may be your issue.

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Adobe Community Professional ,
Mar 21, 2022 Mar 21, 2022

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