Legacy Apps for Media Encoder and Premier Pro

New Here ,
Mar 06, 2022 Mar 06, 2022

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Where can I get legacy apps for 2020?

Bought a refurbished Mac Pro Running OS 10.12.6.

Thanks for the help.

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Adobe Community Professional ,
Mar 06, 2022 Mar 06, 2022

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Adobe Customer Service may give you a download link (make sure to sign in to your Adobe account first and allow popups on your browser):
https://helpx.adobe.com/contact.html?rghtup=autoOpen will automatically open the chat window.
Type "Agent" in the chat box to bypass the chatbot and be connected to a person.

You may also be able to contact Adobe by phone:
https://helpx.adobe.com/contact/phone.html

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New Here ,
Mar 18, 2022 Mar 18, 2022

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Adobe was very helpful.  Got the legacy downloads on about 30 min. 

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New Here ,
Mar 07, 2022 Mar 07, 2022

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Thank you Bob!!!

Will let you know how it works out.

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