Losing Export Templates, Proxy Templates, Keyboard Shortcuts, Effects Custom Bin on Every Update

Explorer ,
Apr 28, 2022 Apr 28, 2022

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Every time I upgrade I run into problems - and I feel sure I'm doing something wrong.

I always lose my:
• Effects custom bin
• Keyboard Shortcuts
• Export Templates
• Proxy Templates

I thought there was a way to put this all in the cloud somehow. Before I upgrade I always go to Sync Settings and Upload. When the update is complete I go to Sync Settings and Download. And it never seems to do anything at all. 

Then I go through the process of dragging the old (i'm on a mac) Documents/Adobe/Premiere Pro/ both profile folders - from the old version into the new version. This helps with the templates. 

But it doesn't solve the keyboard shortcut or effects custom bin. I have to find my old keyboard shortcut and it always takes me awhile to get it to show up in the drop down where I can chose it. 

And I've never been able to figure out how to ring the effects custom bin to new updates. 

What am I missing! I know this should all happen automatically at this point. 

 

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Adobe Employee ,
Apr 28, 2022 Apr 28, 2022

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Hi, angelog,

The issue you mentioned is so frustrating! I have the same problem. I spend a lot of time getting my preferences and presets just right. In speaking with some of the great minds in the NAB booth, I think there might be a way to solve it. Your profile has some preferences that can be hard-set. That way, the settings remain the same, even if you update, sync settings, or not. 

 

<SOUNDS GOOD TO ME!!>.

 

Let me look a bit more into this topic so I can make a FAQ, and then we don't have to ask for a new feature that might already be there. 

Take Care, and thanks for raising the issue.

 

Kevin

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Enthusiast ,
Apr 29, 2022 Apr 29, 2022

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Thanks @Kevin-Monahan , i have this problem too.

==============
Okie Eko Wardoyo

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