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Low level exception 63 - Premiere Crashses

Explorer ,
Aug 21, 2021 Aug 21, 2021

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I'm almost finished editing a long project and on the last stage of it I'm getting this error message. 

 

I get the error message "Low level exception 63"

 

Then premiere freezes then crashes. Here are my computer specs:

Screen Shot 2021-08-21 at 10.21.15 pm.png

 

I did recently import a lot of audio (12 channels) from Audition into the project but I was able to do quite a lot of editing with all those files in Premiere so I'm not sure if these are the reason why it's crashing now. I'm also using 1 3rd party audio plugin, LoudMax, in case that's a factor.

 

Any one able to help solve this problem/know how to stop Premiere from crashing?

TOPICS
Crash , Error or problem , Freeze or hang

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Community Expert ,
Aug 21, 2021 Aug 21, 2021

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Try to omit the 3rd party plugin to narrow down the problem. If the problem persist, one of the audio files might be corrupted

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Adobe Employee ,
Aug 24, 2021 Aug 24, 2021

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Hi besahd11642998!

Sorry for the issue. Let us know if Christian. Z's suggestion helps.

 

Thanks,

Kartika

 

 

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