Low level exception occured in Adobe Premiere (Player 10, 6, 60, 11)

[Marcus5F9B]

Please, what does these numbers mean?

My video doesnt play anymore and Premiere crashes.

[gerikp · Accepted solution]

Could you post what version of Premiere Pro you are using? And what are the specs of the computer you are using as well.

Maybe try switching to Software Only? File > Project Settings > General and select "Software Only" for Mercury Playback Engine GPU Acceleration.

[Kevin-Monahan]

Hey Marcus,

Legacy Title showed these issues, but that was a number of versions ago. Suggest you update Premiere Pro.

Thanks,
Kevin

[Marcus5F9B]

Hello @Kevin-Monahan 

I am not using legacy title this time, but ultrakey in most of the clips.

I am at the last Premiere Pro version.

[Marcus5F9B]

Hello @gerikp !

It´s the last Premiere Pro version.

Im using a dell i7 intel, 7700hq, 32gb ram, video board geforce 1050ti.

I will try to switch to software only. Thanks.

[gerikp]

Let us know what happens.

[Marcus5F9B]

Hello @gerikp It worded, thank you very much! But the work flow got slower.

Is this problem can be solved in a new Premiere version?

[gerikp]

Software only is slower, unfortunately. But using it gets you unstuck. You might need to dive deeper into the underlying issues. Perhaps it's your GPU or GPU drivers? Maybe try updating your GPU drivers? I'm not familiar with your specific GPU.