Lumetri Color effect changes not reflected in Program Monitor

[davidfernandezmontero]

Since the last update, when I want to make changes with LUMETRI, it does not generate any changes on the PROGRAM screen. I have the "fx" tab activated and after a few minutes, PREMIERE PRO stops working indicating that there has been an error and if I want to notify it.

I need help as soon as possible because I have to deliver a video job to a client.
Thank you very much

Mod note: Title of bug is changed to reflect the issue more accurately and for search.

[Ann Bens]

Not a very good idea to update while on a deadline.

Revert to previous version/build and finish the job.

How do I write a bug report? - Adobe Support Community - 13361863

[Kevin-Monahan]

DabizjFernandez,

Make sure the Global FX Mute button is disabled. Good luck.

Thanks,
Kevin

[Kevin-Monahan]

Hello @davidfernandezmontero,

Thanks for the message. It’s been a long time since you filed this bug. I apologize for the lack of a response. Are you still having this issue? The team will need more info from you to reproduce the bug. Can you provide the information required here? How do I write a bug report?

I'll move your post to the Discussions board while we await your information.

Thanks,


Kevin