MAC OS Monterey - Premier don't Open

New Here ,
Jan 27, 2022 Jan 27, 2022

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I will update Mac os Monterey 12.2 and i don't open project Premier. Please help me. 

Thanks

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Adobe Employee ,
Jan 28, 2022 Jan 28, 2022

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Hi Tin228776294270!

 

We’re sorry about this. Can you let us know more about what’s happening? Are there any specific error codes or messages? Let us know, we’re here to help!

 

Thanks. ^Kartika

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New Here ,
Jan 28, 2022 Jan 28, 2022

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Hi Karrtika!

Thank you for reply me. 

I record my sreen, you can see it.

When i  open Premier it jusst loads and doesn't have any message or error codes. 

I also attached a screenshot of my laptop configuration 
Please Help me, I have a project and I need Premium to finish it early next week
Thank you
Screen Shot 2022-01-29 at 14.37.32.png

[video]

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Adobe Employee ,
Jan 28, 2022 Jan 28, 2022

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Hi Tin,

Sorry. Please show us a screenshot of your splash screen to see the component hanging up on you. That would help immensely!

 

Thanks,
Kevin

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New Here ,
Jan 28, 2022 Jan 28, 2022

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Hi Kevin

Thank you for reply me, 

You can see my reply for Karrtika to understand more about my problem. 

Please help me.

Thank you!

 

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