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major problem: Cannot export RED footage with multiple GPU(SLI)

Community Beginner ,
Dec 06, 2024 Dec 06, 2024

This has been a problem since mid 2023 after an update . My PC with multiple GPUs(2 GTX Titan X in SLI) cannot export RED footage without looking corrupted like a glitchy/broken nintendo game (image attached). In order to work, I have to disable SLI in Nvidia Control Panel then go to device manager and disable one GPU every time I need to export anything with RED footage. I have since spoken to adobe about this alarming issue and was told that the engineering team will be notified. Still no changes/fixes have been made and it is detrimental workstations with multiple GPUs that also do VFX/3D work.

It is ridiculous that the competing software with a one time payment to ownership has incredible GPU and CPU utilization, making workflow and and exporting exponentially faster and bug free for any workstation compared to adobe. With an over 10 year old code, and bloating it with more and more features

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correct answers 1 Pinned Reply

Adobe Employee , Dec 10, 2024 Dec 10, 2024

Hi @NoelRoss 

Welcome, we are glad to see you here. I remember  seeing this be an issue for another user who had been using an SLI connection with multiple GPU's. I know you said you have spoken to someone at Adobe about this issue, did they ever get back to you about any of the specifics? I will ask some of the team members about the exact details and get back to you with a better response once I do. Again thank you for being here and sharing your concerns , and sorry for the frustration.

Thank

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Community Expert ,
Dec 06, 2024 Dec 06, 2024

I'm surprised it works with the NCP to turn off SLI. We just covered this with someone else. I'm pretty sure the conclusion was PP does not support SLI anymore. It's pretty old, and your almost sure to get better performance from a single 40xx series Nvidia card than your current setup. I'm pretty sure you're over estimating the other app, but I'll let someone else comment on that. I'll see if I can find that other thread.

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Community Expert ,
Dec 06, 2024 Dec 06, 2024
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Adobe Employee ,
Dec 10, 2024 Dec 10, 2024
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Hi @NoelRoss 

Welcome, we are glad to see you here. I remember  seeing this be an issue for another user who had been using an SLI connection with multiple GPU's. I know you said you have spoken to someone at Adobe about this issue, did they ever get back to you about any of the specifics? I will ask some of the team members about the exact details and get back to you with a better response once I do. Again thank you for being here and sharing your concerns , and sorry for the frustration.

Thank you

Ian

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