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Mask problems

New Here ,
Aug 19, 2021 Aug 19, 2021

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So the when i try to make a mask, like one for transparency, if i make a square, Adobe decides i was trying to do wide screen and it masks outside the borders, its only happening to me on my laptop and not my desktop.

pretty sure the path, feather, opacity, and expansion are all set correctly.

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correct answers 1 Correct answer

Adobe Employee , Aug 20, 2021 Aug 20, 2021
Hi there, We're sorry to hear about this. Please let us know the Pixel Aspect Ratio selected under Sequence > Sequence Settings. Also, have you tried switching the Renderer to Mercury Playback Engine Software Only & checked if it's working properly. Thanks, Sumeet

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Adobe Employee ,
Aug 20, 2021 Aug 20, 2021

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Hi there,

 

We're sorry to hear about this. Please let us know the Pixel Aspect Ratio selected under Sequence > Sequence Settings. Also, have you tried switching the Renderer to Mercury Playback Engine Software Only & checked if it's working properly.

 

Thanks,

Sumeet

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New Here ,
Sep 13, 2021 Sep 13, 2021

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Hello sorry to revisit this, it seems that change in settings is keeping me from using certain effects, is there a fix for this?

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Adobe Community Professional ,
Sep 13, 2021 Sep 13, 2021

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What settings and what effects?

 

Neil

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New Here ,
Sep 14, 2021 Sep 14, 2021

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switching the renderer to software fixed the masking problem i had but it made it so i cant use certain effects

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Adobe Community Professional ,
Sep 14, 2021 Sep 14, 2021

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Which effects?

 

Neil

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New Here ,
Sep 15, 2021 Sep 15, 2021

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the vr ones

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Adobe Community Professional ,
Sep 15, 2021 Sep 15, 2021

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Is this on VR media?

 

Neil

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