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28

Mask tracking zero progress

Community Beginner ,
May 28, 2022 May 28, 2022

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Hello,

 

I applied the Gaussian Blur effect on a video clip and used the pen tool to apply a mask around a number plate. I then hit the play button to track the mask as the car moves but the progress bar doesn't show any progress. When I select "Stop" I am then unable to select track again as all the buttons are greyed out.

 

I'm using M1 Max so I don't think it is an isssue with memory.

 

Thanks,

Bug Unresolved

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52 Comments
Adobe Employee ,
May 31, 2022 May 31, 2022

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Hey VPremEdit01,

 

Sorry for the problem you’re experiencing. Could you share a screen recording of the issue so we can better understand what’s wrong? Also, please share the properties of the files you are working with. Is the problem present in this specific project or is it the same for all projects? Please share your system details too (OS, OS version, CPU, GPU, RAM).

 

Regards,

Ishan

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Community Beginner ,
Sep 09, 2022 Sep 09, 2022

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@VPremEdit01 did you ever solve this?  I am having the same issue on an M1 machine.  Tracking starts, and stays at zero progress for as long as I don;t touch it - and nothing happens.  If I cancel, the tracking controlls are greyed out and unusable.

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New Here ,
Jan 03, 2023 Jan 03, 2023

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Any update on the fix for this? 

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New Here ,
Jan 04, 2023 Jan 04, 2023

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I have the exact same issue! M1 Ultra Ventura 13.0.1 masktracking is not usable in Premiere I have to go in AFX Mocha.....

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New Here ,
Mar 17, 2023 Mar 17, 2023

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Any fixes maybe? Also M1max user here

 

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Adobe Employee ,
Mar 21, 2023 Mar 21, 2023

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Hey there,

Sorry to hear that you're experiencing this issue. Could you share more details so we can reproduce the problem? Which version of Premiere Pro do you currently use? Let us know. We're here to help.

 

Thanks,

Ishan

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Community Expert ,
Mar 24, 2023 Mar 24, 2023

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If it does not work in PPro, consider replacing the clip with an After Effects composition (thus creating a dynamic link between PPro and AE) and do the mask tracking there. It should work natively inside PPro, but if you want to get the work done, this can be a good work around.

 

Hope this helps.

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Explorer ,
Jun 24, 2023 Jun 24, 2023

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Same bug occure to me.

 

MAC STUDIO M1 ultra 20core CPU / 48core GPU / 128G RAM / 2T

Premiere pro ver 23.4 and 23.5

OSX ventura 13.4

 

and

MacBook Pro M2 MAX 12core CPU / 30core GPU / 64G RAM / 1T 

Premiere pro 23.5

OSX ventura 13.4.1

 

Not occure every time but if I try ten times, five of them fail

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Participant ,
Jul 08, 2023 Jul 08, 2023

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Same here. MacBook Pro M1 Max. PP 23.5.0

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New Here ,
Jul 26, 2023 Jul 26, 2023

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I am also a M1 Mac user and that seems to be the common denominator for the issue. I would love to see this fixed ASAP

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Community Beginner ,
Jul 27, 2023 Jul 27, 2023

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Mac M2 ULTRA and mask tracking doesnt work. No progress. This is insane. Time to goto Davici Resolve

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Explorer ,
Aug 16, 2023 Aug 16, 2023

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This seems to be a pretty common issue with Apple Silicon Architecture.  I have tried de-selecting, deleting the mask, picking a different frame, manually tracking a mask, tracking a mask one frame at a time, all with varying success.

 

Using M1 Ultra, 64 GB, etc.

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Community Beginner ,
Aug 21, 2023 Aug 21, 2023

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Same. M1 Max

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Community Beginner ,
Aug 21, 2023 Aug 21, 2023

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Same problem. M1 Max. 

Specs: M1 Max 32GB Ram, MacOS Ventura 13.5.1

Premiere Pro Version 23.6.0.

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Community Beginner ,
Aug 21, 2023 Aug 21, 2023

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I've posted in different threads, on different forums. The problem has persisted for more than a year for me. Mask tracking is either stuck at 0%, or it's only able to do a few frames before getting stuck. I can't do my work. If you own a machine with Apple Silicon, be very careful. Adobe doesn't care and they don't want your business.

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Community Beginner ,
Aug 21, 2023 Aug 21, 2023

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I see the following message in the console a lot:

cgswindowshmemcreatewithport failed on port 0

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Community Beginner ,
Aug 25, 2023 Aug 25, 2023

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For everyone with this same problem, create an account and comment here so Adobe can properly address it. Google search won't give you anything. Reddit doesn't have anything. Those random hacks, like changing the speed of your clip, work about 1 out of 10 times. I have not been able to do mask tracking for a year. I hope the devs can see this.

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Participant ,
Aug 25, 2023 Aug 25, 2023

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Not only is mask tracking not working, I've also noticed some recent "unreliability" with keyframing in general. I'll have 2 keyframes, simple mask movement.... but inbetween those 2 keyframes the mask will jump around, sometimes stay totally static until it hits the next keyframe, do movements that are not programmed and are nowhere between 2 keyframes... it's wild and super frustrating. 

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Community Expert ,
Aug 25, 2023 Aug 25, 2023

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A post needs to use the BUG conversation type when you click it. And those that want to see the bug fixed need to upvote the thread at the very top left, that will get the Devs attention.

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Community Expert ,
Aug 25, 2023 Aug 25, 2023

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And it can't hurt to upvote this thread.

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Community Beginner ,
Aug 25, 2023 Aug 25, 2023

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I've made a "bug" post. Hopefully the devs will finally notice. Thank you for the suggestion!

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Explorer ,
Sep 26, 2023 Sep 26, 2023

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i found a soultion for me. when it tracking gets stuck, click stop.

i add a new mask and right click > cut.

this resets the oriignal mask from greyed out, and then i click advance again. 

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Participant ,
Sep 27, 2023 Sep 27, 2023

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Bizarre that that works. Will have to try it next time. Thanks for the info. 

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Community Beginner ,
Oct 09, 2023 Oct 09, 2023

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does not work for me unfortunately

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Community Expert ,
Oct 09, 2023 Oct 09, 2023

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Moved to Bugs.

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