Mask tracking zero progress

New Here ,
May 28, 2022 May 28, 2022

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Hello,

 

I applied the Gaussian Blur effect on a video clip and used the pen tool to apply a mask around a number plate. I then hit the play button to track the mask as the car moves but the progress bar doesn't show any progress. When I select "Stop" I am then unable to select track again as all the buttons are greyed out.

 

I'm using M1 Max so I don't think it is an isssue with memory.

 

Thanks,

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Editing , Effects and Titles

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Adobe Employee ,
May 31, 2022 May 31, 2022

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Hey VPremEdit01,

 

Sorry for the problem you’re experiencing. Could you share a screen recording of the issue so we can better understand what’s wrong? Also, please share the properties of the files you are working with. Is the problem present in this specific project or is it the same for all projects? Please share your system details too (OS, OS version, CPU, GPU, RAM).

 

Regards,

Ishan

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