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Media isn't rendering previews and won't scrub (MacBook Pro, Big Sur)

New Here ,
Aug 08, 2021 Aug 08, 2021

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My entire project was working fine last week, 8/1/21. Some media files are on my desktop and others were imported from Apple Photos. Everything was linked and previewing/scrubbing correctly last week without anty playback issues or missing media.

 

Today, the playback is getting stuck at any media file with an alpha-numeric file name, like these:

 

  • AEC5DB21-3E97-4EF2-9439-DBE767610BBC.jpeg
  • DA554E3F-FDD8-4FB2-AE98-6A52E25AF705.mov

 

Any video files with these names are still working fine in the timeline:

  • IMG_5078.MOV

 

None of the probelmatic media will render a preview, and the video playback stops when it comes across any of those files. None of these problematic media shows the Missing Media placeholder. I am not receiving any missing media error when I open up the project. I have tried opening prior versions from Google Drive and the same problem is happening with older files. I tried creating a blank project and importing all the media and copy/pasting my entire timeline, but that resulted in the same issue. I don't know how to fix this. If anyone has any ideas, please let me know. I'm very frustrated, as I've spent weeks working on my nephew's 6th birthday video. 😞

 

Thank you.

Gabe

TOPICS
Error or problem, Freeze or hang, Performance

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New Here ,
Aug 08, 2021 Aug 08, 2021

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Also, I tried clearing my Media Cache, and that didn't fix the problem.

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New Here ,
Aug 08, 2021 Aug 08, 2021

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If I manually reveal each of the clips/images in Finder, and re-import each one manually, it seems to fix the issue..slowly. But my media has duplicates of each. The Link Media option is disabled, and I don't know of another way to "re-link" or wake up all these clips and images without selecting each clip. I'm really puzzled.

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Adobe Community Professional ,
Aug 08, 2021 Aug 08, 2021

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quote

 others were imported from Apple Photos


By @GabeRealMedina

 

Did you save them to your hard drive?

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New Here ,
Aug 23, 2021 Aug 23, 2021

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Some were saved to my desktop and others were in my Photos Library, because I imported them. I had to reveal every single missing media in Finder to re-import it in order to finish my project. Lesson learned: always pull a copy of your media out of Photos Library so that you work with a stable, local folder that doesn't get the path broken. 

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