Media Offline Problems

New Here ,
Jun 14, 2022 Jun 14, 2022

Copy link to clipboard

Copied

I edit videos for a mobile news app. When I send to my boss and he opens up the project on his computer we get a red screen that says media offline and no usable video content. Does anyone have any advice or suggestions on how to work around this. 

TOPICS
Error or problem , Export , Import

Views

28

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Jun 14, 2022 Jun 14, 2022

Copy link to clipboard

Copied

Hey RyanRett1993,

 

Could you share what workflow you are using for sharing the project? If you haven’t used the Project Manager to collect files, please try using that and let us know how it goes. To use the project manager, go to File > Project Manager > Collect Files and Copy to New Location and share the output file with your team.

 

Thanks,
Ishan

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Jun 14, 2022 Jun 14, 2022

Copy link to clipboard

Copied

LATEST

Your boss also needs the original files to use in the project.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines