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Meu programa Adobe Premiere não funciona

New Here ,
Jul 20, 2021 Jul 20, 2021

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Tenho o pacote Adobe e pago mensalmente 224 reais. Há uns 6 meses, quando abro o Adobe Premiere,  aparece um aviso de "ainda com problemas"...mesmo assim, eu abria o programa e usava...Mas hoje, quando fui abri-lo, veio um aviso para atualizar, mas quando cliquei, apareceu que "há problemas na atualização" ...cancelei a atualização e quando fui abrir o programa, apareceu mais um problema, e não consigo abrir o Adobe Premiere. Solicito uma solução. Obrigada. Geni Sugai - [personal info deleted by mod]

 

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Error or problem, Performance

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Adobe Employee ,
Jul 21, 2021 Jul 21, 2021

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Hi Geni!

Sorry about that. We can get this checked. 

  • Which OS do you have?
  • Have you tried signing out and back into your Creative Cloud account?
  • Are you getting any error codes or messages when launching the app?

 

Let us know.

Thanks,

Kartika

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