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'Missing media files' when I haven't moved the media at all.

Community Beginner ,
Sep 14, 2023 Sep 14, 2023

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I edited a video using video clips from my Apple photos album. The next day it said the media was missing (even though I hadn't moved it). I imported all the clips in again and redid all the editing, but then when I reopened the project the next day, it was again saying all the clips are missing, despite yet again not having moved anything. 

I can 'locate' them all individually but it won't then apply that to all of them. My one idea is that it seems in Apple photos album I have older photos with the same file name. Eg. there are five photos labelled IMG_4122 from different time periods. COuld this be what is confusing Adobe, and if so how to fix it? The only thing is, I've been using Adobe for years and using videos from the Apple photo album and have almost never had this problem. 

Thanks for any help! 

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Adobe Employee ,
Sep 28, 2023 Sep 28, 2023

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Hi there! Sorry about the issue. The same file names could cause issues. Can you try changing the file names for testing purposes? Also, could you move files to another location and see if that works?

 

Let us know how it goes.

KR

 

Moved to discussions from Bugs for troubleshooting

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