Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
1

Missing Project Files

New Here ,
Feb 18, 2025 Feb 18, 2025

Copy link to clipboard

Copied

Thought I would ask the wider Adobe community for some advice with some missing project files. I am trying to access a Premier Pro project from back in September of 2024. Originally when I opened the project it came up with the 'This project was created in an old version of Premier Pro and must be converted', normally it does this automatically and I can access my project, however everytime I try to open the project it is completely blank, missing all of the files, sequences etc. 

 

I have also tried reinstalling the old version of Prem to bypass the need for a project conversion and still having the exact same issue. 

 

Has anyone else ran into this problem? More importantly has anyone found a solution. 

 

Thanks for any help / advice in advance

TOPICS
Editing , Error or problem , How to

Views

59
Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Pinned Reply

Adobe Employee , Feb 18, 2025 Feb 18, 2025

Hey Oliver,

Sorry for the issue. Could you check if there's an Autosave folder in the same location as the project file? They are usually saved in that location. You can also try running a search on your system for backups or autosave files. 

 

Thanks,

Ishan

Please tag me (@) in your replies so that it notifies me and helps me respond promptly.

Votes

Translate
Adobe Employee ,
Feb 18, 2025 Feb 18, 2025

Copy link to clipboard

Copied

LATEST

Hey Oliver,

Sorry for the issue. Could you check if there's an Autosave folder in the same location as the project file? They are usually saved in that location. You can also try running a search on your system for backups or autosave files. 

 

Thanks,

Ishan

Please tag me (@) in your replies so that it notifies me and helps me respond promptly.

Votes

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines