mogrts cannot be installed

New Here ,
Apr 23, 2022 Apr 23, 2022

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I am unable to use external / downloaded MOGRTS. 
I can install them, but when I drag them onto the timeline I get:
Motion Graphics Template Import Error
Unknown Errror while loading the Motion Graphics Template

 

I m on Windows and I tried alread all the suggestions that were is dicussed in other threads here in the Adobe support community. 

 

- AE is installed
- I alrd set the Scratch Disk to one leve below root

- Latest version of Premiere installed


When I drag a MOGRT onto the timeline Premiere indeed creates the *.aegraphic file in the designated folder. 

Any ideas. Very frustrated because I hv a Envato subscription with Gazillions of nice MOGRTs, which I am unable to use due to this probelm. 

Anyone ? 

TOPICS
Effects and Titles , Error or problem

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Adobe Community Professional ,
Apr 24, 2022 Apr 24, 2022

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Have you checked with Envato help?

 

Neil

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New Here ,
Apr 24, 2022 Apr 24, 2022

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ok - will do.

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