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Monitor(GPU) turns off when inserting an image

New Here ,
Sep 18, 2022 Sep 18, 2022

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Sometimes when inserting an image into the Premiere Pro timeline, all monitors turn off and then turn back on after 10 seconds.
Since the GPU is reset, programs such as Photoshop that were running at the same time must also be restarted.
Have any of you experienced the same thing as me?

 

I don't speak English very well, so I used a translator.
Sorry if it's hard to understand

TOPICS
Crash , Error or problem , Freeze or hang , Hardware or GPU , Performance , User interface or workspaces

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Community Expert ,
Sep 18, 2022 Sep 18, 2022

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Do not count on Windows to be fully up to date when it comes to device drivers
Go to the vendor site to be sure you have an updated driver for your graphic adapter

 

nVidia Driver Downloads https://www.nvidia.com/Download/index.aspx?lang=en-us
-for all Adobe programs use the STUDIO driver, not the GAMING driver
-To achieve the highest level of reliability, Studio Drivers undergo extensive
-testing against multi-app creator workflows and multiple revisions of the top
-creative applications from Adobe to Autodesk and beyond

 

If you have a laptop you MAY also need to check for a laptop specific nVidia driver
-SOME laptops require an approved driver from the laptop company, not nVidia

 

AMD/ATI Driver https://www.amd.com/en/support

 

Intel https://downloadcenter.intel.com/product/211969/Intel-HD-Graphics-Family

 

There are also intermittent reports that the newest driver is not always the best driver due to driver bugs or compatibility issues, so you MAY need to try an earlier driver version

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